We offer various repair and servicing options for your desktop PC or notebook. All work is carried out by our Microsoft certified engineers, providing a turnaround within three days.
If you're unsure of the issue with your PC we offer an investigation service for £29.99 after which we’ll advise you of the work and/or parts required and whether the repair is viable for the machine’s age. The cost of the investigation will be waived if you take up the repair.
We can often extend the life of older hardware. If your PC works but is ‘getting on a bit’, or you’re considering upgrading it but aren’t sure where to start, we’ll be pleased to give you advice on cost effective improvements.
Investigation Service - £29.99 INC
Free of charge if repair option is undertaken
Initial investigation to determine the fault of the device, includes the quotation for repair.
Determine if it is financially viable to carry out a repair
Advanced Investigation Service - £39.99 INC
Will be charged even if repair option is undertaken
This is for investigation services which take longer than the standard investigation service. This is generally needed for investigations that require hardware to be temporarily changed to confirm to fault.
Initial investigation to determine the fault of the device, includes the quotation for repair.
Determine if it is financially viable to carry out a repair
Setup new PC/Notebook - £65.00 INC
Activate Operating System
Create a local/Microsoft account.
Complete all updates; Windows drivers etc.
Transfer files from your old device to new.
Install one software package, for example Anti-virus/Internet Security
Additional Software Installation £25.00. Or £48.00 if that software needs configuring (Like Outlook for example)
PC/Notebook Health Check - £69.99 INC
Hardware diagnostics, check for software and operating system problems
Clean and remove temporary files
Carry out a disk clean up
Blow out system with compressed air (Desktop only)
Hardware upgrade advice
Operating System Install - Starting from £59.99 INC
£59.99 INC - Windows 10
£75.00 INC - Windows 8, Windows 8.1
£140.00 INC - Windows XP, Windows Vista, Windows 7
Windows Installed, Drivers installed, Activation
Hard drive will be erased prior to install and no user data will be retained. If data is required, a data transfer is needed.
Operating System Corruption Fix - £75.00 INC
Attempt to resolve issues with operating system.
If the corruption cannot be repaired, an operating system reinstallation is required
Software Install - £25.00 INC
Microsoft Office, Antivirus, Acronis True Image etc - Customer to provide correct login credentials otherwise a £15 password reset admin fee applies
This does not include software configuration – This is £48.00 including the installation of the software
Software Install & Configuration - £48.00 INC
This includes configuration of Microsoft Office, Acronis True Image etc - Customer to provide correct login credentials otherwise a £15 admin fee applies
For example; Configuring mailboxes within Microsoft Outlook or Configuring Acronis backup routines.
Component Fitting Service - From £25.00 INC
Memory, hard drive, graphics card, card reader, optical drives & much more.
Notebook Screen Replacement - Labour from £48.00 INC
Quotations to be provided FREE OF CHARGE
Replacement screen price NOT INCLUDED, this is to be quoted separately.
Build PC/Rebuild PC Including Cable Management - £100.00 INC
If operating system work is required, then please see our operating system reinstallation/installation fee.
PC Clean - £15.00 INC
Blow out system with compressed air
External case clean with professional anti-static cleaner
Virus Removal - £49.95 INC
Removal of virus’, malware, rootkits, adware, bundleware infections*
occasionally following virus rectification, the operating system can fail to operate correctly, requiring a reinstallation of the Operating system
Data Transfer - £34.95 INC
Transfer files from any device to another device
Data Recovery
£55.00 INC - Stage One: Data Retrieval
Transfer files from a non-working device; Device does not boot into Windows etc.
£139.99 INC - Stage Two: In-House Data Recovery
Attempt to retrieve inaccessible, lost, corrupted, damaged or formatted data
Transfer recovered files to a new/existing internal/external hard drive or other forms of storage (Storage purchased separately) *Amount of data recovered is dependent on extent of damage and this is still charged if not all data is recovered.
£888.00 INC - Stage Three: In-Lab Data Recovery
In-lab data recovery engagement fee - £128.00 INC (non-refundable no matter the outcome)
In-lab data recovery success fee - £760.00 INC (this only gets charged if some form of data recovery is successful)
The hard drive will most likely be dissembled in a clean room environment to see whether the drive platters can be read by alternative means.
Recovered data is made available on cloud storage account for 30 days (or returned on external drive if large quantity)
Home Onsite Engineering Services - £80.00 INC per hour
If a senior engineer is required, our standard labour fee applies: £108 INC per hour
If traveling time is any longer than 40 minutes (round trip) half the travelling time will be charged. Free travel time if you're located within the below radius.
PC Repairs Telford - Desktop Repairs Telford - Laptop Repairs Telford - Notebook Repairs Telford - Computer Repairs Telford - Telford PC Repairs
Unit 4 Sovereign Park,
Halesfield 24,
Telford TF7 4NZ,
01952 588688